Recently began to receive errors from Arcserve (11.5) - it would complete a backup, then all future backups would fail with error:
Failed to login to database.(EC=-2005)
At this point, even the Server manager would fail (just hung on startup) - the only resolution was a reboot, but this would only last for the first backup.
Some googling turned up the fault - a corruption with the database that Arcserve uses.
There are a few tools you can use to correct the errors (run from the Arcserve installation directory): dbdiag.exe and dbfix.exe.
The format is:
dbcheck -a -L casdb;admin;secret DBNAME
or
dbfix -a -L casdb;admin;secret DBNAME
where DBNAME is one of the following: asjob, asmedia, asobject, asrhost, astape, astpdrv or astpsdat .
Confusingly, the servername, username (admin) and password (secret) don't actually appear to be customisable - they look like they're hardcoded values for every installation - I'll admit to spending a while trying to use our specific server details :P
Our faults were primarily in the astpsdat and asobject databases - the fix took around 30 mins to complete (the astpsdat db seemed *really* bad).
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